Bets Site Privacy Policy — How Secure Is Your Data With us

When you register or use services on bets site, certain information is collected. This falls into two categories — what you provide directly, and what is collected automatically during your use of the platform.

What you provide directly:

• Full name and date of birth (for age verification purposes).
• Mobile number and email address (for account identification and communication).
• Payment details — such as your bKash or Nagad number (used to process transactions).
• Identity verification documents submitted for KYC — National ID or passport.
• Any information you share or submit when contacting our support team.

What is collected automatically:

• IP address and device information (for security and fraud prevention purposes).
• Browser type and operating system.
• Time spent on the platform and which pages you visited (used to improve our services).
• Betting History & Transaction Details.
• Cookies & Session Data.

Bets site uses your data solely to provide and improve its services. The key purposes are outlined below:

Bets site never uses your data to generate revenue through unauthorized means. Your data is not used for any third-party advertising purposes.

Any marketing emails or SMS you receive are strictly for bets site's own promotions — and you can opt out at any time by contacting our support team.

It's a straightforward question and our answer is equally straightforward — bets site does not sell your personal data. However, in certain specific circumstances, limited information may be shared with third parties:

• Payment Processors: To process transactions via bKash, Nagad, or Rocket, the necessary information must be shared with those specific payment processors. They operate under their own privacy policies.
• Legal obligations: If a legal order is issued by authorities in Bangladesh or internationally requiring the disclosure of information, bets site may be obligated to comply.
• Fraud Prevention: If a user is involved in serious fraudulent activity, limited information may be shared with relevant investigative authorities.
• Technology Service Provider: Certain technology providers involved in running the platform may have limited access to your data — however, all of them operate under strict confidentiality agreements.

Cookies are used when you browse bets site. A cookie is a small file stored in your browser that helps remember your preferences or session on your next visit.

Types of cookies used on bets site:

• Essential Cookies: Required to maintain login sessions and for core site functionality. Without these, the site will not function properly.
• Performance Cookies: To analyze which parts of the site experience the most issues or receive the most traffic. No personal information is collected in this process.
• Functionality Cookies: To remember your language preference, display settings, and similar choices.

You can disable cookies through your browser settings, though some site features may not work properly as a result — for example, you may need to log in each time you visit. We do not use third-party advertising cookies.

Bets site does not retain your data indefinitely. Each category of information has a defined retention period:

• Account information: For up to 5 years from the time your account is active and after closure — as required by law.
• Transaction details: Retained for 5 years after completion — in compliance with financial regulations.
• Identity Verification Documents: For as long as necessary following the completion of verification.
• Support conversations: Up to 2 years from the date of last contact.
• Browsing Information (Logs): Typically deleted automatically after 90 days.

Any data that is no longer required beyond legal obligations will be deleted — either automatically or manually — after the designated retention period.

You have certain important rights regarding your personal data on bets site. Exercising these rights is completely free of charge:

To exercise any of these rights, email us at support@betssite.net or reach out via live chat in Bengali.

Bets site is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

Date of birth is verified at registration, and sign-up cannot be completed if the user is under 18. If a minor has managed to create an account using false information, any parent or concerned individual can notify us and that account will be closed immediately, with all collected data deleted.

Bets site has implemented a number of technical and procedural measures to protect your data:

Beyond this, bets site conducts regular security audits and addresses any vulnerabilities promptly. Automated alerts are triggered when unusual server activity is detected, and our security team takes immediate action.

In the event of a data breach or security incident, affected users will be notified by email as quickly as possible and advised on the necessary precautionary steps to take.

Bets site reserves the right to update this Privacy Policy when necessary. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• Users will be notified of any significant changes via email or platform notification.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

Previous versions of this policy are kept on record by our support team — you can request to view them at any time.

If you have any questions about our Privacy Policy, concerns about your data, or wish to exercise your rights, please get in touch through the following:

For privacy-related requests, we may ask you to verify your identity before proceeding — this is purely for your protection, to ensure no one else can request your data on your behalf.