Bets Site Terms & Conditions — Your Rights & Responsibilities At a Glance

By creating an account or using the platform, you are automatically considered to have accepted these terms and conditions. It is important to read through the full terms before using any of our services.

These terms and conditions apply to all services on the bets site platform — Sports Betting, Live Casino, crash games, slots, and all other sections. Where a specific service has its own additional terms, these are stated separately within the relevant section.

Bets site reserves the right to update these terms and conditions at any time. Users will be notified of any changes via email or platform notification. Continued use of the platform after an update constitutes acceptance of the revised terms.

The following requirements must be met to open an account on bets site:

• Must be at least 18 years of age.
• All details provided at registration — name, mobile number, and date of birth — must be accurate and genuine.
• Each person may register only one account. Two accounts cannot be created using the same mobile number or payment account.
• Keeping your account password confidential is your responsibility. Sharing your password with anyone else is strictly prohibited.

After registration, bets site may request additional documentation for identity verification at any time. In particular, a copy of your national ID or passport may be required at the time of withdrawal. This verification process is carried out solely to protect the security of your account.

Making a deposit on bets site is straightforward and transparent. Here are the key points:

Once a withdrawal request is submitted, it is reviewed by bets site's verification team. Processing is typically completed within 4 hours during business hours. However, withdrawals may be delayed if bonus wagering requirements have not been met or if account verification is still pending.

All withdrawals must be processed through the same payment method used for the deposit. Deposits and withdrawals cannot be made via different methods — this is our policy to prevent money laundering.

There are a few fundamental principles that govern betting on bets site, and they apply equally to all users:

• No Cancellations After a Bet is Placed: Once a bet is confirmed, it cannot be cancelled. In live betting, odds may change — the odds at the time of confirmation are the ones that apply.
• Match Cancellation or Postponement: If a match is cancelled or postponed indefinitely, the bets on that match are generally voided and the original stake is refunded.
• Odds Error: If incorrect odds are displayed due to a technical error, bets site reserves the right to void the affected bets.
• Maximum Bet Limit: Each market has a maximum bet limit. VIP users may be eligible for higher limits.

Official results from the relevant sporting body are always used to determine match outcomes. For cricket, the results declared by the ICC or BCB are final; for football, FIFA or the relevant league authority's results apply.

Bets site offers a variety of bonus types, each with its own specific terms. Here are the general rules that apply across all bonuses:

• Welcome Bonus: Each new account is eligible for one Welcome Bonus only. To claim it, make sure the "Accept Bonus" option is enabled at the time of your first deposit.
• Wagering Requirement: To withdraw bonus funds, you must wager a specified amount. For example, a 5x wagering requirement on a ৳1,000 bonus means you need to place ৳5,000 in bets before the bonus can be withdrawn.
• Validity: Every bonus has an expiry period — typically 7 to 30 days. If the wagering requirements are not met within that time, the bonus is automatically cancelled.
• Cashback Bonus: Cashback is calculated based on net weekly losses. It is generally available with no wagering requirement.
• Multiple Account Bonus Prevention: If multiple accounts are opened from the same household, address, or device to claim bonuses, all associated accounts may be closed.

Bets site reserves the right to modify, restrict, or cancel any bonus offer at any time. Updates on new promotions will be communicated via the platform and email.

The following activities are strictly prohibited on bets site:

• Creating multiple accounts to exploit bonuses (bonus arbitrage).
• Using bots, scripts, or automated software to place bets or play games.
• Intentionally exploiting technical glitches or bugs on the platform to gain an unfair advantage.
• Using the platform for money laundering or any illegal financial transactions.
• Placing bets with prior knowledge of match-fixing or predetermined results.
• Providing false identity, age, or payment information on your account.
• Placing bets on behalf of another person or using someone else's funds.

Bets site may temporarily or permanently close an account in the following situations:

• If there is suspicion of a rule violation — the account will be temporarily suspended while the matter is under investigation.
• If the documents requested for identity verification are not submitted within the specified timeframe.
• If there is evidence of bonus abuse or fraud.
• If a user requests self-exclusion under Responsible Betting Protection.

For suspended accounts, the user will be notified by email, and the account will be reinstated once the verification process is complete. In the event of permanent closure, any valid balance (excluding bonuses) will be arranged for return.

You may also close your account at any time by contacting support. It is advisable to withdraw any valid balance before the account is closed.

Bets site believes betting should be a mindful form of entertainment — not a burden or an addiction. That's why we keep the following protective tools always active:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Betting Limits: Set a maximum amount you can bet within a given period.
• Cooling-Off Period: Take a betting break ranging from 24 hours up to 30 days.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Session Limit: Set a limit on how long you play in a single session.

All these tools are completely free to use and can be activated or adjusted at any time through our support team. If you feel that betting is having a negative impact on your financial or mental wellbeing, please contact our support team right away.

The personal information you provide when registering at bets site — your name, phone number, date of birth, and payment details — is kept safe and secure with us.

• All data is protected with SSL encryption.
• Your personal information is never sold or transferred to third parties.
• Payment information is stored separately on a secured server.
• In cases of legal obligation, bets site may be required to share information with authorities upon request.

A full privacy policy has been published separately. To read it, Privacy Policy Go to page.

These Terms & Conditions were last updated in June 2026. bets site may modify any part of these terms at any time. For significant changes, users will be notified in advance via email or platform notification.

For any questions or complaints regarding the terms and conditions, please reach out to our support team:

For any dispute or complaint, we first try to resolve it through direct discussion. If that isn't possible, both parties will be informed of the next steps.